News · Eastern Cape · Tourism · Jobs
Addo spa investment supports 16 operating jobs, with black women’s ownership in focus
The Tourism Department records 20 temporary construction jobs and 16 operating positions at The Epitome. The funding model combines grants with finance.

A black woman-owned wellness business inside Addo Elephant National Park is putting a practical Eastern Cape example into the debate about who benefits from tourism: the owner, the workers and the communities around a major destination.
The Department of Tourism says The Epitome Spa & Wellness Centre supported 36 employment opportunities. That headline number comprises 20 temporary construction jobs and 16 positions linked to daily operations. It should not be read as 36 permanent jobs or as an advertisement for 36 vacancies.
What the public record establishes
The department’s statement is dated 3 November, with SAnews carrying the project on 7 November. The facility opened earlier this year. This is a funding and ownership report, rather than a claim that a new spa opened this Saturday.
Founder Lucia Ratshivhadelo established The Epitome in 2024 after qualifications in somatology and pharmaceutical science, followed by specialist training. The department describes the business as entirely black woman- and youth-owned. Financial support came through the National Empowerment Fund and the Tourism Transformation Fund.
How the funding route works
The department’s programme information describes a mix of grant support, debt finance and equity. The NEF administers applications and assesses the commercial viability of proposals. A grant component can reduce approved loan finance or equity contributions; it does not mean every approved project is funded entirely through a grant.
The published grant ceiling is R5 million per beneficiary, within a limit of 50% of the NEF-approved loan or equity contribution. Those are programme limits, not the amount awarded to The Epitome. The project statement does not disclose its funding value.
The questions that matter after an investment
For workers and residents, the useful follow-through is whether operating jobs endure, whether staff gain skills and whether local suppliers can participate. Those are questions for continuing reporting, not outcomes that a launch statement by itself can settle.
The difference between construction employment and ongoing operations is especially important. Temporary work can provide income while a facility is built, but it cannot answer the longer-term question of stable earnings. Keeping both figures visible makes the investment easier to assess honestly.
For another aspiring entrepreneur, the example also raises a preparation question: what evidence would demonstrate a business’s demand, operating costs and ability to sustain jobs? A success story can explain a route into finance without promising that another application will be accepted.
Where readers can check
Prospective applicants should use the official Tourism Transformation Fund information and the linked NEF application materials. The department warns that it and the NEF have not appointed agents or consultants to prepare applications, and that funding remains subject to availability.
TPR has no commercial role in this enterprise or the funding process. This report records the stated ownership and employment split, with the department’s source date attached, so readers can distinguish documented public support from an untested promise of wider tourism prosperity.
Sources, evidence and corrections
- www.tourism.gov.za / 2026-11-03
- www.sanews.gov.za / 2026-11-07
- www.tourism.gov.za / Undated programme page, read 2026-11-07
Sources reviewed on 7 November 2026. Read each source’s date and scope.
