SASSA bank-payment details: check the consent form and account proof

SASSA's bank-payment consent form asks the applicant to confirm that the account belongs to them and is not a joint account.

The official consent form is listed in SASSA's download centre. It records the applicant's personal and contact details, bank name, branch code, account type and account number, followed by a signature and date.

Signing confirms the information is correct, authorises payment into the specified account and permits SASSA to verify the details with the bank or other organisations. Read all three declarations before signing. Ask SASSA for assistance if you cannot complete the form yourself.

Check the supporting bank document

SASSA's 2026 grant booklet says the payment account must be active, in the applicant's name and able to receive electronic fund transfers. Its general payment section asks for a recent three-month statement showing the applicant's name and account number when banking details are updated.

The consent form asks for a bank document showing the account number, such as a statement or proof of account. The booklet's Older Person's Grant application checklist also lists a bank confirmation letter or three months of statements for the payment account. If the account is new, ask SASSA which evidence it needs for your particular update before travelling.

Compare the bank document with every field on the form. If the name or account information differs, resolve the discrepancy with the bank and SASSA rather than guessing which version to use.

Confirm the change with SASSA

Ask the local SASSA office how to submit the update and what identity documents are required. Before leaving, ask:

• Has the request been received, and can I keep an acknowledgement or reference?
• Is any verification or document still outstanding?
• Which payment cycle is expected to use the new account?
• How should I follow up if the payment does not arrive?

Keep the submitted paperwork and response securely. Do not assume that completing a form means the next payment has already been redirected.

The booklet warns beneficiaries never to share their bank PIN and says SASSA will not request it. Verify anyone claiming to represent the agency before giving them personal information.

COVID-19 SRD uses a separate official portal. Check its grant-specific instructions rather than using this ordinary-grant paperwork as an online banking-change procedure.

For the published grant calendar, see TPR's December payment-date guide.