TPR public information / Social grants
Start with the grant you applied for. Your personal result is shown on the official service.
Have the identity and cellphone details used for your application ready. Enter them only on the official SRD website, then choose its application-status service.
Open the official SRD websiteThe official site opens in this tab. Use Back to return to these explanations.
Use the SASSA Services Portal for the services it lists. For progress on an application that is not available there, contact SASSA with your application receipt ready.
Open SASSA servicesChoose an explanation below. These general explanations do not retrieve or change your personal result.
The assessment for that month has not been completed. Check again through the official service. A pending result does not establish a payment date.
The month has been approved. Read the date on your own official record and follow its payment instructions.
Approval and payment are separate steps. Check the official record. SASSA’s 2026 booklet directs approved-but-unpaid SRD applicants to request the official identity-verification link. Follow the official instructions; never send a PIN or OTP to TPR.
Read the recorded reason for the affected month. If you dispute it, use the appeal link on the official SRD website. The official guidance requires an appeal for each declined month.
Find the official SRD appeal routeUse the update options on the official SRD website. SASSA’s current booklet describes identity verification for cellphone changes. Keep any verification code private.
Try again later or contact 0800 60 10 11. An unavailable website does not tell you whether a grant was approved or declined.
Read practical grant guidance →Sources checked . Payment dates and service arrangements can change.
Source review is due. Confirm current arrangements through the linked official service before acting.
