TPR public information / Social grants

Get help with a grant

Keep your written decision, application receipt and the dates of any enquiries. Choose the issue you need to resolve.

Appealing an SRD decision

Use the appeal link on the official SRD website. Check the month and reason recorded on your decision. SRD appeals are handled separately from other grants.

Find the official SRD appeal route

Appealing another grant decision

Read the reasons and appeal instructions in your written decision. Ask SASSA or the appeals tribunal for the appropriate form and deadline.

Other-grant appeals contact: Grantappeals@dsd.gov.za.

Contact SASSA: 0800 60 10 11

Choose a practical guide

TPR guide · 9 November 2026

SASSA December 2026 dates: payments start on 2 December

Older persons’ grants are scheduled for 2 December, disability grants for 3 December and children’s grants for 4 December. January’s dates fall 34 days later.

TPR guide · 10 November 2026

Missing a SASSA payment: what to check and how to ask for help

Check the grant and month, keep your payment records, and ask SASSA to explain what has happened in your case.

TPR guide · 10 November 2026

Appealing a SASSA grant decision: check the date, form and supporting record

For ordinary social grants, the written decision and appeal documents need careful attention. DSD publishes separate forms for the appeal and a request to accept it late.

TPR guide · 10 November 2026

SASSA grant review: check the records before your appointment

The 2026 review checklist includes banking, income, address and grant-specific records. Confirm what applies to you and respond promptly if anything is missing.

TPR guide · 10 November 2026

SASSA bank-payment details: check the consent form and account proof

Check the account-holder declaration, supporting bank document and submission arrangements before changing the payment account for an ordinary social grant.

TPR guide · 10 November 2026

Lost a Postbank grant card? Contact the bank and check the replacement route

Postbank’s published contacts cover card problems and fraud reports. Confirm the service point, documents and any charge before travelling.

TPR guide · 10 November 2026

Helping someone with a SASSA grant: check the formal appointment

SASSA’s rules cover the helper’s eligibility, supporting records and ending the arrangement.

TPR guide · 10 November 2026

Child Support Grant top-up: prepare the orphan-status records

Relatives caring for an orphan need specific evidence for SASSA to assess the additional payment.

TPR guide · 10 November 2026

Older Person’s Grant: prepare pension and property records before applying

If you have left work, prepare pension and property evidence for SASSA’s assessment of your income and assets.

TPR guide · 10 November 2026

Grant-in-Aid: what to check when a grant recipient needs daily help

The additional support is linked to three existing SASSA grants and requires an assessment. Check the documents and arrangements before travelling to apply.

TPR guide · 4 November 2026

Pension increase for 2027: what Godongwana has actually confirmed

An October parliamentary reply sets out the budget process. It does not announce a new pension amount or a cut.

TPR guide · 29 October 2026

SASSA November 2026 payments start on 30 October: revised dates

Older Persons Grants begin on 30 October 2026, Disability Grants on 2 November and Children’s Grants on 3 November. Check the separate review arrangements.

Protect your grant

SASSA says it will not ask for your bank PIN. Verify anyone who claims to represent the agency before sharing information. TPR’s grant service does not ask for your ID number, bank details, PIN or OTP.

Report suspected grant fraud through 0800 60 10 11. Keep personal documents out of public comments and ordinary correction emails.

Sources checked 11 November 2026. Payment dates and service arrangements can change.